Help Center

Each shirt is ordered in the specific style, color, and size that you need.  As a result our current processing time is 3 weeks.  Please allow additional time for shipping.

Shipping timeframes are based upon the information that the USPS provides.  As a result, we cannot guarantee shipping times - once your order is dropped off to the USPS we are not responsible for the delivery date.

First Class Domestic: 3-5 business days
Priority Shipping Domestic: 2-3 days
International Shipping: 10-14 days, but sometimes up to 3 weeks. Rarely international packages will be held up in customs, which will cause an extended ship time. We cannot be responsible for unforeseen international shipping delays. In these circumstances we recommend that you reach out to your local post office for shipping updates.

*Please note that we cannot provide refunds on delayed packages*

All of our rush shipping options are available in the shipping option area at checkout.

Click Log In on the top right corner of the page.

Enter your user name and password
Click back on ‘My Account’ and all details for your previous orders will be logged there.
Click on the order # for full details of your order.

Log In to your account

Click on to ‘My Account’

Click on the order # 

Click on the tracking link.

Please Contact Us with your Order# immediately if your address is incorrect. If we are not notified of your address change within 72 hours of you placing your order we cannot promise that we will be able to update it, as your order may already be processed. In the case that your order has already been processed and shipped under the incorrect address you will be responsible for any additional shipping fees that incur in order to get you order package.

If we have to change your address on an existing purchase you forfeit any payment protection provided by PayPal.

We want you to be 100% satisfied with your purchase! Returns are accepted within 7 days of delivery for store credit or money back. Shipping costs are the responsibility of the buyer, unless your item arrives damaged. Items must not be used, tags attached and must be returned in the original condition they were received in. If items are not in original condition they will be shipped back at the customer’s expense. Please use a secure shipping method to return your item, and we will process your return once we receive it. There are no refunds on used or washed items.

THERE ARE NO RETURNS ACCEPTED ON CUSTOM, PERSONALIZED OR MONOGRAMMED ITEMS.
Please make sure before ordering you have the correct sizes and colors.

All returns can be shipped to:

Simply Crafty
1711 Janvier Rd
Williamstown, NJ 08094

Please Contact Us with your Order # first before making a return and please make sure to include a copy of your invoice in your return.

We want you to be 100% satisfied with your purchase! Exchanges are accepted within 7 days of delivery. Shipping costs, both ways of the exchange, are the responsibility of the buyer, unless your item arrives damaged. Items must not be used, tags attached and must be returned in the original condition they were received in. If items are not in original condition they will be shipped back at the customer’s expense. Please use a secure shipping method to return your item, and we will ship out your exchanged product once we receive the original. There are no exchanges on used or washed items.

THERE ARE NO EXCHANGES ACCEPTED ON CUSTOM, PERSONALIZED OR MONOGRAMMED ITEMS. 
Please make sure before ordering you have the correct sizes and colors.

All exchanges can be shipped to:
Simply Crafty
1711 Janvier Rd
Williamstown, NJ 08094

Please Contact Us with your Order # first before making sending in an exchange and please make sure to include a copy of your invoice in your return.

Order cancellations are gladly accepted within 24 hours of ordering.  Contact Us with your order number and we will process as soon as possible.

If a mistake was made on your order, please contact us within 72 hours of receiving your item. We cannot accept returns or exchanges after that 72 hour window has elapsed (even if it was our mistake).

Yes our shirts do run true to size. However, we suggest that you match your measurements to the sizing chart located in the photos section of every item.

Contact Us with the shirt style & size you are needing.  We can send you a color chart and you can leave your shirt color preference in the special instructions box at checkout.

View available vinyl colors here.  You can leave your vinyl color preference in the special instructions box at checkout.

Please record all customizations needed for your order in the ‘Specials Instructions’ box on the listing.

To wash your items you may place it in the washing machine inside out in cold or warm water on delicate, tumble dry low or hang dry. *DO NOT IRON*

Feel free to place your glitter items in the wash with other clothing, we only use the highest quality NO FLAKE glitter so you never have to worry about a speck of glitter ever coming off.